Frequently Asked Questions

Mintos World is an independent information website that provides plain-language explanations about how various platforms and services work. We focus on clarity, transparency, and helping you understand complex topics in simple terms.

Our goal is to break down complicated information into easy-to-understand explanations so you can make informed decisions based on clear facts rather than marketing language.

No, we do not provide personalized advice or recommendations. Our website offers general information only. For specific guidance, we recommend consulting with relevant professionals who can consider your individual circumstances.

We believe that understanding the basics should be accessible to everyone, but complex decisions often require personalized consideration that only professionals can provide.

We review our content quarterly and update information when we discover changes. We also note when information was last reviewed on each page so you know how current it is.

Information changes over time, so we maintain a regular review schedule to ensure accuracy. If you notice outdated information, please let us know so we can update it promptly.

We rely on publicly available information from official websites, public regulatory filings, terms of service, privacy policies, and publicly available user guides. We always cite our sources and encourage you to verify information directly.

We focus on authoritative sources and avoid information from marketing materials or unofficial sources. When possible, we link directly to original sources so you can verify details yourself.

You can report errors through our contact form or email us directly at [email protected]. We appreciate feedback and will investigate and correct any inaccuracies promptly.

When reporting errors, please include the specific page URL and describe what information you believe is incorrect. This helps us investigate and make corrections quickly.

No, we do not collect sensitive personal or financial information. Our contact form only collects basic contact details (name, email, message) to help us respond to your inquiries.

We believe in transparency and privacy. We only collect the minimum information necessary to provide customer service, and we never share your information with third parties for marketing purposes.

You can reach us through our contact form, email us at [email protected], or use the contact information provided in our footer. We typically respond within 24-48 hours during business hours.

Our business hours are Monday through Friday, 9 AM to 6 PM Central European Time. For urgent matters, please use our contact form as it's monitored more frequently.

Yes, we strive to make our website accessible to all users. We follow accessibility guidelines including proper heading structure, alt text for images, keyboard navigation support, and high contrast ratios.

We're committed to continuous improvement in accessibility. If you encounter any accessibility issues, please let us know so we can address them promptly.

We don't make recommendations because every situation is unique, and what works for one person might not work for another. We believe in providing you with clear information so you can make your own informed decisions.

Our role is to explain how things work in plain language, not to tell you what to do. This approach helps you understand your options without being influenced by marketing or sales tactics.

We maintain neutrality by focusing on factual information rather than opinions, avoiding marketing language, and presenting multiple perspectives when relevant. We also regularly review our content for potential bias.

Our editorial process emphasizes accuracy and fairness. We don't accept payment from companies to promote their services, and we don't have any affiliations that could influence our content.